Ipmt ? integrated project management team comprised of pmc contractor and cnooc personnel Ipmt指由pmc和cnooc派遣人员组成的一体化项目管理组。
Senior level work experience would normally be a role at board level in a small company , in a larger business it may be as a department head or leader of project management team 高级工作经历通常是在在一家小公司董事会水平的一个角色,在一个更大的企业它可以是一位部门主任或项目管理组的领导人。
A : senior level work experience would normally be a role at board level in a small company , in a larger business it may be as a department head or leader of project management team 高级工作经历通常是在在一家小公司董事会水平的一个角色,在一个更大的企业它可以是一位部门主任或项目管理组的领导人。
The way and content of this thesis are as followed : ( 1 ) based on briefly describing the company present condition and problems of management with analysis of such question , this thesis pointes out that putting crm into practice is an effective measure to resolve manage bottleneck , then research its feasibility and definite its line degree in the practice ; ( 2 ) analyze the importance of ex - period preparing work to put crm into practice ; ( 3 ) adjust the company ' s business enterprise culture to replace and recreate the reforming atmosphere to guarantee such work in a low cost with smoothly progress ; ( 4 ) analyze the buildup construction of the company and the business process , aim at the unreasonable construction to proceeds with business process to give a new life , especially at changing the company organization construction with the business process re - engineering ( bpr ) ; ( 5 ) apply the theory of customer letting the worth and the method of customer ' s pyramid divide into section , collect the customer ' s data with the t echnique of american broadcast company to customer data analysis with categorize , provide knowledge to be used by the leaders and help them make the correct decision ; ( 6 ) according to the knowledge of data refined , application wooden pail theories with leaking a theories , aiming at the weak link of company management , make out the concrete strategy to increase the customer ' s satisfaction and loyalty 本文研究的思路和内容是: ( 1 )简述公司经营管理现状,以公司经营和管理现状为研究基础,解析出实施客户关系管理是解决管理瓶颈的突破口和切入点,然后对公司实施客户关系管理的可行性加以研究和论证,明确了实施可行度; ( 2 )解析实施客户关系管理前期准备工作的重要性,明确高层领导参与和支持的必要性,建立实施项目管理组,并作好实施规划工作; ( 3 )调整公司的企业文化,为组织变革创造改革氛围,以保证实施的低成本和顺利进行; ( 4 )分析公司的组织结构和业务流程,针对不合理结构和业务流程进行再造,重点是运用业务流程再造理论改变公司组织结构和业务流程; ( 5 )运用客户让渡价值理论原理收集客户资料,运用客户金字塔和abc分类法对客户资料分析和归类,运用客户管理信息系统,利用数据库技术和数据挖掘技术对客户资料进行科学分析和归纳,提炼成供决策领导层使用并能做出正确决策的知识; ( 6 )根据所提炼出的知识,运用木桶理论和漏桶理论,针对公司管理薄弱环节分析公司应该采取的客户维系策略,制定适合公司发展的以提高客户满意度和忠诚度为目的的具体策略。
项目: item; article; clause; subje ...管理: manage; run; administer; sup ...组: group项目管理组织: organization of project management; spmo按项目管理组织: mobmanaging organizations by projects; mobp managing organizations by projects矩阵式项目管理组织: matrix type organization of project management事业部式项目管理组织: federal structure of decentralized power type organization of project management直线职能式项目管理组织: straight line and function type organization of project management国际电联中期系统项目管理组: interim system itu project management team按项目管理: management by project; managing by projects多项目管理: multi-project management项目管理: msc project management; pm project management; pm=project management; project control; research project management项目管理办: project office项目管理部: department of project management项目管理处: project management office项目管理费: project expense项目管理器: project manager项目管理人: project manager项目管理师: capm; cpmp; pmi项目管理司: project management department新项目管理: new project management工程项目管理: project management公司项目管理: corporate project management极限项目管理: extreme project management集成项目管理: ipm:integration project management