Telecommunication operation support system oss / bss on generalized makes a reference all it system forms together the comprehensive telecommunication service operation and manage platform which support telecommunication operation business operation management , it is the scientific and timeliness key of comprehensive promotion of enterprise operation efficiency , reducing the cost , the enhancing enterprise core of competitive power and the management decision - making , it is the important method of telecommunication operation business starting the service fast , safeguarding service prompt , optimizing management network resources , and is an inalienable part of the telecommunication network operation management 电信业务运营支撑系统( oss / bss ) ,广义上泛指支撑运营商运营管理的所有it系统一起形成的综合电信业务运营和管理平台,它是全面提升企业运营效率、降低成本、增强企业核心竞争力、管理决策的科学性和及时性的关键,是电信运营商快速开通业务、及时保障业务、优化管理网络资源的重要手段,是电信网络运营管理不可分割的一部分。
The aouthor of this thesis worked in crc dalian branch for many years , after assay and summarize the condition of crc , the newly network technology and the development of boss , he bring forward the informatization plan of crc dalian branch . the thesis begins from the design and application of office automation system , then describes the amelioration method of the billing system , at last it puts forward the dicision surport system which bases on the database of billing system , and all of those compose the business operation supporting system 本文从大连公司的办公自动化系统着手,从网络设计到软件实现;然后根据铁通总部的计费二期工程改造公司现有计费帐务系统,以适应公众运营及新业务需求;在上述两套系统建设改造完毕后,将以计费系统用户数据为核心数据库,建立大连分公司的决策支持系统,最终完成整个铁通业务运营支撑系统的设计。
Purpose of the research the support system of telecom trade goes through manual manager , computer manager and large bss ( bussiness support system ) and oss ( operation support system ) system in our country since 80 ’ s of the last centry . now , we jion the international competition with over 400 million users . with the limition of the technology , managerment and other impersonality condition , many individual system was built for special purpose . these system is short of integration plan and nessesary interface because of independence construction , many “ information island ” are here . each system contains large information duplicated to other system , and data is not same to each other . so the corporation must maintenance each copy mannualy and can not get only one accurate result 通过对国内外运营支撑系统调研,对tom模型的研究,得出通过综服、计费、网管、资源、采集、结算、客服、数据仓库八大系统通过eai系统进行总线式互联的方案,建立起一套全方位支撑电信业务运营的boss系统结构,并且着重解决了大型复杂系统建设中统一数据模型设计和接口模式选择两大核心问题,使各个子系统形成统一的运营支撑系统,解决原有oss和bss系统普遍存在的信息孤岛、缺乏协作的问题。
Operations support systems (also called operational support systems or OSS) are computer systems used by telecommunications service providers. The term OSS most frequently describes "network systems" dealing with the telecom network itself, supporting processes such as maintaining network inventory, provisioning services, configuring network components, and managing faults.