The project which is steered by the efficiency unit , target significant improvements in the quality and productivity of citizen enquiries and complaints handling . the longer term vision is to expand this approach to other services across government 这项计划由效率促进组策划,目标是在处理市民查询及投诉方面大大提高质素和效率,长远来说是要把这个运作模式扩展至所有政府服务。
Users are responsible for making their own assessments of all information contained in or in connection with this site and are advised to verify such information or seek independent advice before acting on it . find out more about the efficiency unit 使用者须负责自行评估本网站所载的各项资料或与本网站有关连的各项资料,并应在根据该等资料行事前,核实该等资料,以及徵询独立意见。
Last year , the chief secretary for administration designated the director of administration and the head of the efficiency unit to co - ordinate an exercise to review how the government should use resources more efficiently and avoid wastage 去年政务司司长委派行政署长与效率促进组专员,统筹研究政府如何更善用资源,避免浪费。各政策局局长相继提出多项检讨项目,包括重整服务优次精简架构减省不必要工序等。
The efficiency unit reports directly to the chief secretary for administration and is tasked with pursuing the government s commitment to transforming the management and delivery of public services so that the community s needs are met in the most effective and efficient manner 效率促进组直接向政务司司长负责,职能是推动政府在管理和提供公共服务方面锐意革新,务求提供最高效率和成效的公共服务,满足市民的需求。